Effective Date: July 1, 2026 · Vaagn Auto Private Limited
Vaagn Auto Private Limited ("Company," "we," "our," or "us") operates Vaagn — Vaagn EV Academy, an educational initiative providing electric vehicle training programmes accessible through our website at academy.vaagnauto.com. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, submit an enquiry, register for a programme, or otherwise interact with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, please discontinue use of our website.
We collect two categories of information: information you provide to us directly, and information collected automatically when you use our website.
Information you provide directly includes your full name, email address, phone number, educational qualification, city and state of residence, programme of interest, and preferred learning mode. This information is submitted through our admission enquiry forms, contact forms, and payment checkout flows managed through Razorpay.
Information collected automatically includes your IP address, browser type and version, operating system, pages visited on our website, time and duration of visit, referral URL, and device identifiers. This data is collected through browser cookies and third-party analytics tools described in Section 5 of this Policy.
We use the information we collect to process admission enquiries and communicate details about our course offerings and batch schedules; to verify eligibility and process fee payments; to send enrolment confirmation, programme materials, and batch timing updates; to respond to customer support queries and resolve issues; to send promotional communications about new programmes or updates, from which you may opt out at any time by writing to us at academy@vaagnauto.com; to improve our website and understand how visitors engage with our content; and to comply with applicable legal obligations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Where we share your information with third-party service providers, we do so only to the extent necessary to deliver the services you have requested.
Razorpay: We use Razorpay (operated by Razorpay Software Private Limited) as our payment gateway for all fee transactions. When you complete a payment on our website, your payment credentials — including card number, UPI ID, or bank account information — are transmitted directly and securely to Razorpay and are not stored on our servers. Razorpay processes your payment data under its own Privacy Policy. We share your name, email address, and phone number with Razorpay solely for the purpose of processing the transaction.
Google Analytics and Google Tag Manager: We use Google Tag Manager and Google Analytics to understand website traffic patterns and user behaviour. These tools may set cookies and collect data such as your anonymised IP address, pages visited, session duration, and traffic source. Google processes this data under its own Privacy Policy and Terms of Service. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Microsoft Clarity: We may use Microsoft Clarity, a session analytics tool that records mouse movements, clicks, and scrolling behaviour in anonymised form to help us understand how users interact with our website. No personally identifiable information is transmitted to or stored by Microsoft Clarity. Microsoft processes this data under its own Privacy Statement available at privacy.microsoft.com.
Our website uses cookies and similar browser storage technologies to enhance your browsing experience and support our analytics. Cookies are small text files placed on your device by your web browser when you visit a website. We use essential cookies required for the basic functioning of our website, and analytics cookies that track page views and user behaviour to help us improve our content and services.
You may configure your browser to refuse all cookies or to indicate when a cookie is being set. However, if you disable cookies, certain features of our website may not function as expected. Your browser's help documentation provides guidance on managing cookie preferences.
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and as required by applicable Indian law. Enquiry and contact information is generally retained for a period of twenty-four months from the date of collection. Payment records and transaction data are retained for a minimum of seven years in compliance with applicable tax and accounting regulations under Indian law. Where you request deletion of your information and there is no overriding legal obligation to retain it, we will action your request within a reasonable timeframe.
You have the right to request access to the personal information we hold about you; to request correction of any information that is inaccurate or incomplete; to request deletion of your information, subject to applicable legal requirements; to withdraw your consent to marketing communications at any time; and to raise a concern or complaint with the relevant data protection authority in India. To exercise any of these rights, please contact us at academy@vaagnauto.com. We will respond to your request within a reasonable period and in accordance with applicable law.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, accidental loss, disclosure, or destruction. All payment transactions processed through our website are encrypted using Transport Layer Security (TLS) technology via our payment gateway partner, Razorpay. Notwithstanding our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make material changes to this Policy, we will update the effective date displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our website following the posting of changes constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vaagn Auto Private Limited
Vaagn — Vaagn EV Academy
Sriperumbudur, Tamil Nadu, India
Email: academy@vaagnauto.com